Training

SBCA

     The paragraph below from the SBCA is about the National Standards & Testing Program. Their goals favor the consumer as well as others in the industry. You will find who is doing the work is far more important than the provider you choose.


     "SBCA and satellite industry leaders have joined together to develop the SBCA National Standards and Testing Program providing an industry-endorsed benchmark of knowledge for the installation of satellite products and services. The program aims to increase the professionalism of satellite system installers, thereby improving service to consumers and increasing business for satellite retailers. On a larger scale, its impact will benefit the entire industry - from installers to programmers - as consumer confidence grows."

Site Survey/Job Assessment

house     Just like any project in your home or business you want to be involved in the planning. You'll be pleased to know your approval and satisfaction are very important to us. Before we pull a tool out you will know everything we plan to do. You are not obligated to anything until you agree with the plan.

Mounting & Alignment

TV     Correctly mounting even the most basic antennas can make a huge difference in performance.

Grounding

Wiring     Properly grounding your cable, phone, and satellite system is a good idea as well as an NEC requirement. Yet another aspect that seems to be difficult for out-of-state retailers to get done. Unfortunately, it is flat-out ignored by some.

Customer Education

Remote     Not good with technology? No worries. Even if you're a 'techy' person you'd want a walk through of everything once it's installed and ready to go. We always have plenty of time to help you get familiarized with your new setup. Better yet, after the technician leaves you will have the ability to contact them if you have questions later.